Customized Support
Perfectly internationally coordinated: KUBUS customers benefit from individual services and rely on maximum system availability at all times and high levels of production reliability.
Experts at your side
Our high-performance service center is located on the premises of M10 Solar Campus in Freiburg, Germany. From here our team provides you with highly qualified 24/7 support; this is where we implement material tests for you (incl. preliminary acceptance) and provide training. Yet our service reaches even further: in addition to installing and running in the multi-stringer at every customer location, we also provide effective ramp-up assistance on request, as well as long-term support of your production processes.
M10 Solar Campus
Our services:
- Material tests in module production
- KUBUS preliminary acceptance with subsequent manufacture of cell strings into laminates (incl. electroluminescence test and performance testing in a flasher)
- 24/7 service support by M10 service staff
As optionals we also offer:
- Training with KUBUS for operators
Training with KUBUS for technicians - Training at production facilities for TÜV-certified module production for operators, technicians and quality assurance
- OEM module manufacturing for M10 customers – up to 2,000 modules/week
At customer locations
Our services for you:
- Installation of KUBUS multi-tray stringer
- Running-in of stringer
- Final acceptance with customers
- Training of operators and technicians on-site
On request we provide even more:
- Ramp-up assistance
- Production support
- Process support for KUBUS in terms of material changes
- Process support for your manufacturing line during contacting, lamination, quality control, electroluminescence measuring and performance testing
